Refund Policy
Effective Date: 30/03/2025 Company: AI MINDVERSE PTE. LTD.
This policy outlines the refund terms for our monthly subscription plans: Free, Plus, and Pro.
1. Free Plan
The Free Plan is completely free. No payment = no refund.
2. Paid Plans (Plus, Pro)
We offer a 7-day satisfaction guarantee for first-time subscribers.
Refund Conditions:
- Request must be submitted within 7 days of the first payment.
- Applies only to first-time subscriptions.
- No refunds for renewals, unused time, or partial months.
- We may deny refunds if abuse is detected.
3. Cancellations
- Cancel anytime from your dashboard.
- Service remains active until the end of the billing cycle.
- No prorated refunds after cancellation.
4. How to Request a Refund
Send an email to support@aimindverse.com
Include:
- Account email
- Plan name
- Payment date
- Reason for refund
Refunds are processed within 5–10 business days.
5. Changes to This Policy
We may revise this policy at any time.
Updates will be posted on our website.
Contact
📧 Email: support@aimindverse.com
📍 Address: [Insert Address]
📞 Phone: [Insert Number]